Communicating with Empathy

This in-person training module provides techniques and tips to help front line leaders navigate communication with children, parents/caregivers, co-workers and supervisors.

What you’ll learn: understand and practice the principles of empathetic listening and communication, understand how to be an active listener and how non-verbal communication influences a conversation.

Learners will also have access to the HIGH FIVE Database to download additional resources and receive a Toolkit during training which will become a resource they can refer to throughout their time working/volunteering in recreation programs.

*HIGH FIVE recommends that participants be 16 years of age or older.

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1 hour
PHCD 4-hour or HIGH FIVE Sport
Audience: Coaches, Counsellors, Instructors, Managers, Supervisors